How Our Terms Apply to You
When you create an account with us, you agree to the terms that govern how your personal information is stored, how your wallet transactions are processed, and what happens when a dispute needs to be resolved. We collect only the data necessary to verify your identity,
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process your GCash or Maya deposits, and route InstaPay withdrawals to your registered e-wallet. Your account data is held on secured servers and is never sold or shared with third parties outside of legal obligations or payment processing requirements. Payment records — including transaction IDs from
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GCash, Maya, and InstaPay — are retained in line with the retention periods required under Philippine financial regulations. Eligibility to hold an account depends entirely on your local jurisdiction; we do not make claims about licensing that go beyond what our current operational status permits. If
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you believe a transaction has been processed in error, the correct path is to contact our support team directly with your transaction reference number — not to initiate a chargeback without prior notice, which may result in account review. Any changes to these terms will be
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communicated to you via the email address registered on your account before they take effect.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.